Resume

• Directed a globally distributed engineering team to architect a mission-critical onboarding and credentialing service facilitating $7M in ARR for the healthcare industry.
• Surpassed delivery targets with 700+ releases in 2025—averaging 13+ per week—while maintaining a 4.5% Change Failure Rate (CFR).
• Drove a 10% YOY increase in development velocity and a 135% average sprint completion rate by establishing rigorous performance goals for a globally distributed team.
• Slashed document management costs by 50% and executed a seamless migration of 500K+ documents via a strategic integration with vendor PandaDoc.
• Re-engineered the core credentialing check feature to address technical deficiencies, resulting in a more than 90% improvement in success rates and reduced customer churn.
• Spearheaded universal team adoption of AI tools including GitHub Copilot and Claude Code, integrating these into internal systems for AI-accelerated coding.

• Promoted to manage a multi-team organization, overseeing five direct reports across two distinct pods focused on core financial services including money movement and investor reporting.
• Accelerated organizational growth by conducting 25+ interviews to double the engineering team headcount while slashing the hiring feedback loop by 60% through process redesign.
• Directed the launch of a multi-round funding feature that unlocked a potential 10% increase in IRR for investors.
• Developed a career growth plan for an associate engineer, facilitating their transition from front-end to full-stack development and securing their subsequent promotion.

• Engineered and scaled a proof-of-concept into a market-leading investment platform as a founding engineer that facilitated $4 billion in investments and 700+ deals, driving $600 million in total revenue.
• Built and oversaw critical integrations for e-signing, accreditation, and KYC/AML compliance, which significantly reduced investor friction and increased sponsor trust.
• Directed a team to automate the investment lifecycle, resulting in a 70% reduction in manual workload for internal operations staff.
• Led the transformation of a legacy Python/Django monolithic application into a modern React.js and Java microservices architecture, achieving a 5x improvement in system performance.

• Orchestrated the web strategy and implemented front-end development for a comprehensive regional rebranding of Lowes Foods, aligning digital architecture with new brand identity.
• Engineered a custom application for Lowes Home Improvement to conduct rapid hypothesis testing on DIY consumer behavior, directly informing national retail strategy.
• Served as the primary technical consultant for national clothing retailer Sofia, establishing modern standards for web development, design, and user experience.
• Devised and deployed an internal business intelligence toolkit and a scalable web application environment to streamline agency-wide data analysis.

• Directed a team of five developers to engineer and maintain the global web presence for a top-tier university, overseeing strategic hires to expand internal capabilities.
• Spearheaded the launch of a flagship capital campaign platform, integrating complex data workflows with Blackbaud to successfully achieve a $1 billion+ funding target.
• Cultivated technical talent by coaching part-time staff into full-time engineering roles, demonstrating a commitment to long-term career growth and internal promotion.
• Managed the comprehensive upgrade of the university's on-premise server environment and the enterprise-wide rollout of a centralized WordPress CMS.

• Engineered a high-performance CMS using Python/Django to support the institute and its research labs that outpaced the existing application in both feature deployment and performance.

• Directed the inaugural national enterprise deployment of a Django-based CMS, successfully migrating and powering 14 major newspaper websites.
• Represented the organization within Yahoo! and Amazon consortiums to negotiate and execute content-distribution strategies that measurably increased web traffic and ad revenue.
• Served as the bridge between product management and engineering to triage and resolve complex support tickets, ensuring platform stability and feature parity.

• Directed the front-end architecture for the comprehensive redesign of roanoke.com, implementing a system for dynamic updates and responsive layouts across varying screen sizes.
• Engineered front-end solutions optimized for web accessibility and search engine visibility, directly contributing to increased user engagement and advertising revenue.

Master of Arts, Journalism

Bachelor of Science, Public Relations